Privacy policy

Effective Date: 23.06.2025
Website: https://www.iqnails.co.uk
Operated by: Clamanti Salon Supplies Ltd
Company Number:09169667
Registered Address: Ellis Ashton Street
Liverpool, L36 6BJ
Contact Email: info@clamanti.co.uk

1. Introduction

This privacy policy explains how Clamanti Salon Supplies Ltd (“we”, “our”, or “us”) collects, uses, shares, and protects your personal data when you use our website iqnails.co.uk. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We collect the following types of personal data:

• Contact information: Full name, email address, phone number, billing and delivery address.
• Account information: When you register for an account, we collect login details and preferences.
• Order details: Products purchased, order history, delivery instructions.
• Technical data: IP address, browser type, device information, and usage patterns (via cookies and analytics)
• Marketing preferences: Your consent to receive promotional emails.

We do not collect or store payment card information. All payments are processed securely by Stripe.

3. How We Collect Your Data

• When you place an order or register for an account.
• When you contact us via forms or email.
• Through cookies and similar technologies (see section 6).
• When you opt in to receive marketing communications.

4. How We Use Your Data

We use your personal data to:

• Process and fulfill your orders.
• Deliver products via third-party couriers.
• Communicate with you about your orders and support inquiries.
• Manage your account and preferences.
• Improve website performance through analytics.
• Send you promotional emails (if you opt in).
• Meet legal and regulatory obligations.

5. Legal Bases for Processing

We process your data under the following lawful bases:

• Contract: To fulfill your orders and manage your account.
• Consent: For marketing communications and non-essential cookies.
• Legitimate interests: To improve our services and detect fraud.
• Legal obligation: To comply with applicable laws.

6. Cookies and Analytics

We use Google Analytics to collect information about how visitors use our site. This helps us improve user experience and performance.

You will be prompted to accept or reject non-essential cookies (e.g., analytics) when you first visit our site.

You can manage your cookie preferences anytime via your browser settings or cookie banner.

For more details, please see our [Cookie Policy].

7. Sharing Your Data

We only share your data with trusted third parties when necessary:

• Couriers for order delivery (e.g., Royal Mail, DPD).
• Payment providers: Stripe (we do not store card details).
• Analytics providers: Google Analytics.
• Email marketing services: [Insert Provider, if applicable].

We ensure all third parties comply with UK data protection laws.

8. Data Storage and Security

We store your data on secure servers located in the UK or EEA. We apply industry-standard measures to protect your information, including SSL encryption and access controls.

9. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes it was collected:

• Order and account data: up to 6 years (for accounting/legal purposes).
• Marketing preferences: until you withdraw consent.
• Analytics data: up to 26 months (via Google Analytics).

10. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent at any time (for marketing/cookies).
• Object to or restrict certain types of processing.
• Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

To exercise any of these rights, please contact us at info@clamanti.co.uk

11. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from anyone under this age.

12. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website, with the “Effective Date” clearly noted at the top.

Cookie Policy

Effective Date:23.06.2025
Website: https://www.iqnails.co.uk
Operated by: Clamanti Salon Supplies Ltd

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function correctly and provide information to the site owners about user behavior and preferences.

Cookies can be:

• Session cookies (deleted when you close your browser), or
• Persistent cookies (stay on your device until they expire or are deleted).

2. Types of Cookies We Use

3. Cookies We Set

a) Essential Cookies

These cookies are required for the operation of our website and cannot be switched off in our systems.

b) Google Analytics Cookies

Used to collect anonymous statistics on how visitors use our website:

• Pages visited
• Time spent on each page
• How you arrived at the site

Examples:

• _ga, _gid, _gat – Google Analytics tracking identifiers.

Google Analytics does not collect personally identifiable information. For more details, visit Google’s privacy policy: https://policies.google.com/privacy

4. Managing Cookies

You will be asked to accept or decline non-essential cookies when you first visit our site.

You can change or withdraw your consent at any time via the cookie banner or through your browser settings.

To manage cookies in your browser:

• Chrome: Settings > Privacy & Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

5. Third-Party Cookies

Some cookies may be set by third-party services used on our site (e.g., Google Analytics, payment gateway cookies). These third parties are responsible for their own compliance and privacy policies.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on this page with the revised effective date.

If you have any questions about our cookie use, contact us at:
info@clamanti.co.uk
Clamanti Salon Supplies Ltd